Wednesday, June 2, 2010

Testimonial

To: David Ruch & Friends,
Nationwide Homes
William Botelho here. Hope that this email finds all of you healthy and doing well.

I just wanted to send you a note about my experiences with Nationwide Homes. Feeling almost compelled to write this, I would be remiss if I failed to do so. You see Mr. Ruch, I'm a firm believer in giving credit where credit is due and am highly responsive to caring and considerate people - both within a casual and professional capacity.

Recently, my wife and I purchased our first home, with the help of you and your staff. As you may know, this can be both intimidating and overwhelming. Especially for individuals new to the home purchasing process. Not only that, but it can also be somewhat frustrating and financially trying. Most people, when purchasing a home, can easily fall prey to the pressures and stresses of such a detail oriented procedure. This simply was not the case - thanks to you and your staff.

My wife and I would like to sincerely express our tremendous gratitude to you and your staff for providing us with a most enjoyable experience, in purchasing our home. We never imagined that it could be so uncomplicated and joyous. Again, thanks to you and your staff.

Our first contact with your company, was with Mr. Steve Martin. A saint by any definition of the term. Steve's committment to helping make our dream come true, if you ask me, is unparalleled at any capacity, in any industry or business. His unwavering, positive attitude and willingness to both educate about and clarify the detailed process, was extremely appreciated and welcomed like a breath of fresh air. And believe me, we had alot of questions. Mr. Martin truly is a knowledgable professional and a genuinely caring person. We greatly appreciate Mr. Martin's honesty, integrity and concern for our best interests. Steve was extremely helpful and genuinely caring in our dealings with him. A valued asset to us and your company, as well. Thank You so much Steve !
Nancy Sauceda was our agent and purchasing representative, on behalf of Nationwide Homes. Throughout our purchasing process, Nancy's ever-present patience and personally concerned attitude, never faltered. And, it contributed, as a vital part, to making our dreams come true. Her pleasant personality and skilled professionalism really elevated the enjoyment factor and all but eliminated any related stress. With a focus on finding exactly what we wanted, Nancy provided a can-do, let's make it happen, game plan. And that's exactly what happened. We got exactly what we wanted, for what we wanted, when we wanted it. All, thanks to Nancy. Thank You so much Nancy !
Our Nationwide Homes appointed finance specialist was TerriLynn Robinson. Now I don't want to bash numbers people. But, typically they can be a cut and dry, black or white, type. Just take what I say with a grain of salt. Numbers people can be all business. A regular p.i.t.a.. Not TerriLynn. She was an absolute joy to work with. None of the cold, just the facts type attitude. It was a pleasure to work with a financial specialist, without feeling like just a number. TerriLynn was friendly, warm and professional. And boy did she get the job done in a timely fashion. A great asset for both of us. Thanks a bunch TerriLynn !

Lastly David, I must commend you on assembling such a skilled group of professionals and a pleasant team of caring individuals. Somehow, I firmly believe that there is more to your group otherthan simply the excellent training that you provide. You truly have a wonderful group of people, Mr. Ruch. And, this translates into great rewards for your clients, like us. For this, we are tremendously grateful ! Keep up the Outstanding work.

A Sincere Gratitude goes out to you and your staff, Mr. Ruch !

Respectfully Yours,
William Botelho & Melissa Cross
Highlands Ranch, CO
P.S. If there is anything that we can do you and your staff, please do not hesitate to contact us! You guys have made some life long friends!

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